"Dialogue is a non-confrontational communication, where both partners are willing to learn from the other and therefore leads much farther into finding new grounds together."

Scilla Elworthy

The three orientations of the INSPIRED approach can be pursued through the combination of a number of complementary tools that aim at delivering outcomes at different stages of the dialogue process. This means that, in most cases, they can be used in each and every phase – Collective Assessment, Consensus Building and Monitoring and Alignment – but must nevertheless be clearly aimed at delivering one or several outcomes within the broader framework of the dialogue process (link to the types of outcomes):

For the dialogue to succeed, it is crucial that all stakeholders agree beforehand on the cognitive categories upon which deliberations are to be based, as these will determine the effectiveness of their efforts to communicate with each other. As in any other type of dialogue, their respective claims will take the form of key messages, which may differ in many aspects but nonetheless need to remain within a given “wavelength” in order to avoid the sort of cacophony that can only lead to misunderstanding and distrust. This is precisely what policy has to offer: as a middle ground between the political and the technical, it is broad enough to encompass all the relevant aspects of a given reform, while providing all the actors involved with a common framework to address the challenges at hand. Besides, bringing the discussion to the level of policy is a means of translating values into public action, thus requiring the stakeholders to assess their proposals in terms of feasibility and to anticipate the problems that may arise in implementation.

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