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  • INSPIRED: Where policy meets dialogue
  • Who is this website for?
    • Civil society and domestic stakeholders
    • Development practitioners and EU representatives
    • Government officials
  • Guide
    • What is INSPIRED?
    • Why does INSPIRED make a difference?
      • A three-tier approach
    • How does INSPIRED work in practice?
      • A dialogue process in three phases
        • Collective Assessment Phase
          • The Participatory Policy Analysis (PPA)
        • Consensus Building Phase
          • The Roadmap for Reform
            • Balancing priorities and trade-offs
            • Considering the policy cycle
            • Structure
            • Types of Roadmaps for Reform
            • Unlocking the black box of “political will”
        • Monitoring and Donor Alignment Phase
          • Monitoring the recommendations of the Roadmap for Reforms
          • Ensuring the alignment of donor support to the priorities outlined in the Roadmap
          • The Policy Network Strategy
            • The Joint Analysis of the Policy Network
            • The network graph
            • The exercise of strategic foresight
      • Measuring progress: The Integrated Support Framework (ISF)
    • Who is involved?
      • The Donor(s)
        • Opening the space for dialogue‌
        • Building incentives through conditionality
        • Providing actors with access to decision-makers
        • Promoting the adoption of international standards
        • Bringing in experiences and good practices to feed deliberation
      • The Partner Government
        • Appointing the right person(s)
        • Providing access to government data
        • Coordinating the participation of the concerned public actors
        • Honouring the commitments collectively agreed through dialogue
        • Allocating resources for the implementation of the roadmap
      • The Dialogue Host
        • Convening the key stakeholders
        • Facilitating the dialogue sessions
        • Promoting knowledge-sharing among stakeholders
        • Coordinating the division of labour
        • Acting as the main hub of the resulting policy network
        • Reporting and keeping track of the collective progress
      • The Stakeholders
        • Civil Society Organisations
        • Political parties
        • Public administration
        • Parliaments
        • Media
        • Social agents
        • National Human Rights institutions
        • Academia
        • Democracy support organisations
    • What change can INSPIRED bring?
      • Types of change
      • Harvesting INSPIRED outcomes
  • The INSPIRED Toolkit
    • Results-orientation
    • Three categories
    • The tools
      • 1. Scoping the policy landscape
      • 2. Determining the stage of the policy cycle
      • 3. Stakeholder mapping
      • 4. Set-up and follow-up of indicators
      • 5. Deliberation around evaluative criteria
      • 6. Joint Research
      • 7. Workshops and focus groups
      • 8. Public events & campaigning
      • 9. Bilateral meetings
      • 10. Working groups
      • 11. High-level missions
      • 12. Workshops on multi-party dialogue
      • 13. Study visits
      • 14. Online consultations
      • 15. Grant schemes
      • 16. Training courses
      • 17. Coaching
      • 18. Network mapping
      • 19. International Peer to Peer support
  • Resources
    • Library
      • Policy dialogue: General
      • Policy analysis for dialogue facilitation
      • Dialogue stakeholders
      • Trust-building
      • Policy dialogue in thematic policies
      • EU democracy support
    • Track record
    • Contact us
  • LEGAL NOTICE
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On this page
  1. The INSPIRED Toolkit
  2. The tools

14. Online consultations

Type of tool: Cooperation & networking.

Purpose

The internet provides INSPIRED processes with a useful means to connect with the beneficiaries of the policy under discussion and ensure the outreach of its dialogue activities across the whole country.

Rationale

One of the most common critiques to CSOs operating at the national level is that they are mostly based in the capital and often fail to understand and defend the specific needs and concerns of citizens from rural areas. To mind this gap, the Dialogue Host can organise polls, lists of demands or open surveys as a means of reaching out to those citizens that usually feel sidelined and integrating their views into the dialogue process. This can be done at different stages depending on their purpose, whether to collect insight during the Collective Assessment phase or to gather information about the priorities of the beneficiaries during the Consensus-building phase.

Consultations should be as inclusive as possible, which includes additional efforts to include the voice of traditionally marginalised groups –ethnic minorities, people with disabilities, LGTBQ+ people, etc. An emphasis on the intersectionality of discriminations at the origin of a lesser political engagement is thus to be done when mapping the stakeholders, so as to ensure that the policy that is being reformed provides long-term inclusive provisions for these collectives.

Outcomes

  • Outreach of the dialogue is enhanced, both geographically (as it reaches regions or provinces beyond the capital) and socially (as it includes a diversity of social groups and ages).

  • Evidence coming from citizens and final beneficiaries is integrated into the evidence base of the dialogue process.

  • Public opinion is proactively informed and engaged in shaping the policy at stake.

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Last updated 1 year ago